Billing

Access student financial records & manage your account online

Payments

Acceptable payment methods and related policies

Due Dates

All billing is done via e-mail (e-billing). Payment is due on the deadline.

Authorized Users

Authorize someone (usually a parent/guardian or employer) to make payments on your account

Payment Plans

Enroll in a semester payment plan to make payments over time (fees may apply)

Past Due Accounts

Past due accounts incur penalties, fees, holds, and may be sent to collections

Refunds

Appropriate tuition refunds (minus outstanding debts owed to ODU) may be authorized for eligible students.

Appeals

To request tuition financial charges be dropped, official appeal documents must be submitted.

Stop Payment Request

Submit this form if you need to be issued a replacement for a lost/missing check

ODU Cost Calculator

Have a hold on your account?

Holds may prevent students from registering for classes. Check out the list of codes and how to resolve them.

Contacts

Office of Finance

Students should contact the ODU Office of Finance at 757-683-3030 or tuition@onetree365.com for help.

In-Person

Schedule an in-person appointment with the Cashiering Window on campus (located in Rollins Hall).

Account Representative

If you discover an error or have a question about your charges, your representative may be able to assist.

Cashier Window Hours

Cashier Windows are open Monday - Friday from 8 a.m. to 4:30 p.m. Hours may be extended during peak times. You can also schedule an appointment. Credit cards are not accepted at the window. Only cash, check or money orders are taken.